Examining the Relationship among SHRM Roles, Human Resource Professional and Performance of Private Hospital in Thailand

Abstract

The purpose of this study was to examine the relationships among strategic human resource management (SHRM) roles (strategic partner, administrative expert, employee champion, and change agent) and organizational performance through HR professional. The model was tested by using data collected from 140 private hospitals and a mail survey questionnaire as an instrument. The results of OLS regression analysis showed that SHRM roles had a significant impact on organizational performance via HR professional. In addition, administrative expert has a direct effect on organizational performance. The study contributed to managers by exploring how organizational performance could be improved by SHRM roles and HR professional. Theoretical and managerial contributions, conclusion and future research were also provided.